Privacy Policy

PRIVACY POLICY

Last Updated: May 6, 2025

This Privacy Policy describes how Tap Roots Trust (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website www.taprootstrust.org (the “Site”) and when you make donations through our platform.

By using the Site or making donations, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address
  • Donation information, including payment details
  • Communication preferences
  • Information provided when you contact us
  • Information provided when you complete forms on our Site

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

2.1 Donation Processing

  • Process your donations
  • Issue tax receipts
  • Maintain donation records
  • Communicate about your donation status

2.2 Communication

  • Respond to inquiries and requests
  • Send updates about our projects and impact
  • Share newsletters, if you’ve subscribed
  • Provide information about upcoming events or campaigns

2.3 Site Improvement

  • Analyze usage patterns
  • Improve user experience
  • Troubleshoot technical issues
  • Develop new features and services

2.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests
  • Protect our rights and those of our users

3. INFORMATION SHARING AND DISCLOSURE

We may share your personal information with:

3.1 Service Providers

  • Payment processors (including Razorpay)
  • Email service providers
  • Data analysis services
  • Customer service providers

3.2 Legal Requirements

  • Government authorities when required by law
  • In response to a subpoena, court order, or legal process
  • To protect our rights, property, or safety, or those of our users or the public

3.3 With Your Consent

  • When you have explicitly consented to the sharing of your information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. DATA SECURITY

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability
  • Objection to processing of your personal information

To exercise these rights, please contact us at support@taprootstrust.org.

7. COOKIES

Our Site uses cookies and similar tracking technologies to enhance user experience and collect information about how the Site is used. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Site.

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. CHILDREN’S PRIVACY

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tap Roots Trust
No 3/339 Ambedkar Street
Kayar Village, Thiruporur Taluk
Chengalpattu District, Tamil Nadu – 603110
Email: support@taprootstrust.org
Phone: +91 9003965660